About us
Open Space Vinyl & Craft Supplies (an extension of Open Space Gift Shop & Creative Studio) is a space where all are welcome to shop for supplies, create and be inspired, or create some DIY projects with our help! A place where you can let your creativity flow, no matter what your level of ability is.
We currently carry over 60 different vinyl options with more to come in addition to blank apparel, screen print transfers, cups, keychains among other blanks needed for your craft based business!
On the other end....
Our Gift Shop is home to over 60 artists and vendors who create items all around New England. Whether handmade or not, we work hard to only carry items that you won’t find at your typical “big box” retailer.
On our Open Studio side, workshops and classes are offered for people of all ages and skill level. Along with classes and workshops, when we aren’t running scheduled events, we have the seats open for those who need a space to work, whether it be on their own craft projects or on our ready-made projects using in house supplies.
We strive to provide the best options that our customers need. If it's not something we currently stock, we will work to source or create it!
The Team
Paul Luther, Co-Owner
Filomena Cunha, Co-Owner
Elaine Olivieri, In House Maker & Shop Assistant
Sales Tax
We collect sales tax from residents and businesses in Massachusetts only.
If you are a business and are purchasing vinyl and other items to use in making of products to sell at retail and you will be collecting sales tax on the final product to remit to the state of MA, you can get tax exempt status with OSVCS.
To earn tax exempt status for businesses in MA, follow these steps:
1. Create an account on our website
2. Send us an email using the same email that you created an account with and include the following: Massachusetts form ST-4 (found below) AND a copy of your resale certificate.
We will update your account within 24-48 hours to remove sales tax from your orders.
Items purchased from our website may not be resold in their original form, you must use the items to create new items.
Please note: Tax exempt status is for businesses that have a resale certificate only. If you need to make purchases for personal use to make items that will not be resold, you need to create a separate account.
The difference between Direct to Film (DTF) and Screen Print Transfers?
Direct to Film (DTF) Transfers
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.
Screen Print Transfers
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.
Store Policies
Orders
When ordering you must enter the correct address, any applicable coupons or promos and the correct name.
Once an order is placed and in our system, changes cannot be made.
If you forgot to add an item to your order, we can not add items. You will need to place a separate order, we are able to combine orders and refund shipping overages.
Shipping
All shipped orders ship via USPS, UPS or FEDEX.
Our processing time is 3-5 business days (Wed-Sun) unless otherwise stated. Shipping time is in addition to the processing time.
Shipping time depends on carrier times, always allow for shipping delays, once a package leaves our store, it is out of our control.
Open Space, LLC is not responsible for lost, stolen, or damaged packages. If an item arrives damaged, please contact us and we will do our best to make it right.
Returns
Returns must be made within 45 days of your original purchase date.
If an item has arrived damaged, a replacement or refund may be offered.
For returns made due to wrong or unneeded purchases no refunds are issued, a store credit will be added to your account for the full purchase amount once the items are received by OSVCS.
Return shipping is the customers expense and will be deducted from any store credits.
Please contact us to initiate a return.
Open Space, LLC (Open Space Vinyl & Craft Supplies) reserves the right to make changes to these policies at any time without notice.