Orders & Returns

Shipping

Most items sold in our online store can be shipped. Items that are unable to be shipped will be marked as "Pickup Only"


All shipped orders ship via USPS. Our processing time is 1-3 business days (Wed-Sat) unless otherwise stated. Shipping time is in addition to the processing time. Shipping time depends on USPS, always allow for shipping delays, once a package leaves our store, it is out of our control.


Open Space, LLC is not responsible for lost, stolen, or damaged packages. If an item arrives damaged, please contactus and we will do our best to make it right.

Order Pick Up

Order pickup is easy and simple! Just place your order online and select store pick up. When you arrive to the store you will need to provide your name and order number. We no longer offer curbside pickup or delivery.


Orders must be picked up with in 14 days unless prior notification is made via email or through the notes section when placing your order. If your order is left beyond 14 days with no notification of delayed pick up, your order will be considered abandoned and will be put back into inventory or donated. No refunds will be issued.

Returns

Open Space, LLC does not offer refunds or exchanges, however please contact us if your item was received damaged in any way.